HCV Frequently Asked Questions (FAQs)

Your financial help for a place to live is based on all the things you reported in your application.

It is very important that you get to know the requirements of the Housing Choice Voucher Program. The briefing packet provided when you first received assistance has important detailed information.

The Voucher Holder FAQs answer questions with up-to-date information about your rights, responsibilities, and opportunities while receiving financial support through HASB.

Learn more about how to keep your financial assistance and stay in your home.

Following the rules of your lease

Updating HASB about all household and income changes

Using our published forms to report new information

Rent and Utilities

Q: How much rent does HASB pay? What is the "payment standard"?
A: HASB's voucher payment standards set the maximum amount the agency will pay each month to help a voucher holder with rent. HASB's payment standards are based on current average market rents for the area and the number of bedrooms in the unit. You will receive a notice that states your portion of the rent. Current participants may contact their Housing Choice Voucher Specialist for more information.
Q: Who pays for utilities?
A: Please refer to your lease, and, if you have any further questions, please contact a Housing Specialist.

Reasonable Accommodation

Q: I have a disability and need an accommodation to fully participate in the housing program. What do I do?
A: Please review our reasonable accommodation information. You may also contact your Housing Specialist to discuss your needs.

Domestic Violence

Q: I am in a domestic violence situation and need immediate help.
A: Call 9-1-1 if you are in an emergency situation. Call The Family Justice Center 24-hour Crisis Line at 574-289-HELP (4357). They will be able to assist you with confidential assessments and direct referrals to community resources. You may also contact the National Domestic Violence Hotline at 800-799-7233.
Q: I am experiencing domestic violence and need to make a change to my housing. What do I do?
A: Please contact a Housing Specialist. You will be asked to fill out a certification form.