Maintenance
Emergency Maintenance: 574.387.0936
After 4:30 PM on Weekdays
24 Hours Saturday and Sunday
Only call the emergency number if it is an emergency as listed below. If it is not an emergency, call during working hours.
HUD defines an emergency as physical work items that impose an immediate threat to the life, health, and safety of residents, extreme property damage, major inconvenience to the residents, and/or items that are related to fire safety.
What constitutes an emergency?
Maintenance After-Hour Emergency List - Residents should ONLY call maintenance if any of the following emergencies are present in your home:
- No heat when the temperature is below 65 degrees
- No air conditioning when the temperature is above 85 degrees outside (calls after 6:00pm will be serviced the next day)
- Smoke Alarm is not working
- Total outage of refrigerator
- A stopped up toilet if unit have only one bedroom
- Water leak flooding the apartment (does not include dripping faucets)
- Power Outage in unit
- Fire (call 911 first)
- Unable to secure exterior door
- Entire window is broken out
- Fire alarm at high-rise apartments
- Exposed electrical wires
- Gas Leaks (call 911 first)
- Resident locked out of apartment
If your request is not on this list, please contact your property manager during working hours to submit a maintenance work order.
For Non-Emergencies, please click here to fill out a maintenance request form.
